Shipping Policy
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Shipping Policy

Do you ship to my country?

We are currently shipping to EU all countries and selected other countries. We are expanding to new countries all the time.

Do I need to pay taxes/duties when I receive the shipment?

For orders shipped within the EU, you don't need to pay any taxes or duties when you receive the shipment. You will pay your local VAT when you check out. To see the VAT while shopping, you'll need to register to our store or you might have seen a notification that we ship to your country and by confirming it you'll see that VAT of your country. By default the prices include 24% Finnish VAT.

For orders shipped outside the EU, the customer is responsible for paying possible import duties and any applicable taxes, including clearance and local taxes. However, you don't need to pay Finnish VAT (24%). To see pricing without VAT, you'll need to register to our store or you might have seen a notification that we ship to your country and by confirming it you'll see that VAT of your country

Do you have order tracking?

Yes - our logistics partner will send you an email after the shipment has been made with a link to the tracking site. 

Shipping costs and delivery times

Move to shipping within Finland.

Please note that shipping time is calculated in business days (Monday to Friday) and excluding the day when the parcel is shipped.

  • Europe

    • CountryGLS
      Euro Business Parcel
      Postnord
      MyPack Home
      DHL
      Express
    • Andorra Andorra49€
      5-6 days
      N/A39€
      1-2 days
    • Austria Austria15€
      3-4 days
      22.50€
      2-6 days
      29€
      1-2 days
    • Belgium Belgium15€
      3-4 days
      16.50€
      2-6 days
      29€
      1-2 days
    • Bulgaria Bulgaria16.50€
      5-7 days
      N/A32€
      1-2 days
    • Croatia Croatia16.50€
      5-7 days
      28€
      2-6 days
      32€
      1-2 days
    • Cyprus Cyprus49€
      3-5 days
      N/A32€
      1-2 days
    • Czech Republic Czech Republic15€
      3-4 days
      19€
      2-6 days
      29€
      1-2 days
    • Denmark Denmark15€
      2-3 days
      15€
      2-6 days
      29€
      1-2 days
    • Estonia Estonia15€
      2-3 days
      12.50€
      2-6 days
      29€
      1-2 days
    • France France15€
      4-5 days
      21€
      2-6 days
      29€
      1-2 days
    • Germany Germany15€
      3-4 days
      15€
      2-6 days
      29€
      1-2 days
    • Greece Greece29€
      5-7 days
      N/A32€
      1-2 days
    • Hungary Hungary15€
      3-4 days
      21.50€
      2-6 days
      32€
      1-2 days
    • Ireland Ireland21€
      4-6 days
      34€
      2-6 days
      32€
      1-2 days
    • Italy Italy16.50€
      4-5 days
      31€
      2-6 days
      29€
      1-2 days
    • Latvia Latvia15€
      2-4 days
      13.50€
      2-6 days
      29€
      1-2 days
    • Lithuania Lithuania15€
      2-4 days
      14€
      2-6 days
      29€
      1-2 days
    • Luxembourg Luxembourg15€
      3-4 days
      N/A29€
      1-2 days
    • Malta Malta39€
      5-7 days
      N/A32€
      1-2 days
    • Netherlands Netherlands15€
      3-4 days
      15.50€
      2-6 days
      29€
      1-2 days
    • Norway Norway25€
      1-3 days
      34€
      2-6 days
      39€
      1-2 days
    • Poland Poland15€
      4-5 days
      14.50€
      2-6 days
      29€
      1-2 days
    • Portugal Portugal16.50€¹
      4-5 days
      37€
      2-6 days
      32€
      1-2 days
    • Romania Romania15€
      4-6 days
      N/A32€
      1-2 days
    • San Marino San Marino15€
      5-7 days
      N/A29€
      1-2 days
    • Slovakia Slovakia15€
      4-5 days
      23€
      2-6 days
      32€
      1-2 days
    • Slovenia Slovenia15€
      4-5 days
      23€
      2-6 days
      32€
      1-2 days
    • Spain Spain16.50€²
      5-6 days
      36€
      2-6 days
      29€²
      1-2 days
    • Sweden Sweden15€
      1-3 days
      16€
      2-6 days
      29€
      1-2 days
    • Switzerland SwitzerlandN/AN/A39€
      1-2 days
    • Turkey TurkeyN/AN/A39€
      1-2 days
    • United Kingdom United KingdomN/AN/A39€
      1-2 days

    ¹ Azores and Madeira: 49€
    ² Balears Province, Cádiz, Ceuta, Las Palmas & Santa Cruz de Tenerife: 49€ with GLS and 43€ with DHL

    UPS

    • CountryUPS - Access Point
      Access Point
      UPS - Standard
      Standard
      UPS - Express Saver
      Express Saver
    • Andorra Andorra24€
      3-6 days
      27€
      3-5 days
      32€
      1-2 days
    • Austria Austria24€
      3-6 days
      19€
      3-5 days
      25€
      1-2 days
    • Belgium Belgium15€
      3-6 days
      18€
      3-5 days
      25€
      1-2 days
    • Bulgaria Bulgaria14€
      3-6 days
      19€
      3-5 days
      29€
      1-2 days
    • Croatia Croatia14€
      3-6 days
      19€
      3-5 days
      29€
      1-2 days
    • Cyprus CyprusN/AN/AN/A
    • Czech Republic Czech Republic14€
      3-6 days
      19€
      3-5 days
      29€
      1-2 days
    • Denmark Denmark13€
      2-3 days
      16€
      2-3 days
      23€
      1-2 days
    • Estonia EstoniaN/A16€
      1-2 days
      25€
      1-2 days
    • France France14€
      3-6 days
      19€
      3-5 days
      25€
      1-2 days
    • Germany Germany13€
      3-6 days
      18€
      3-5 days
      25€
      1-2 days
    • Greece Greece23€
      3-6 days
      19€
      3-5 days
      25€
      1-2 days
    • Hungary Hungary14€
      3-6 days
      19€
      3-5 days
      29€
      1-2 days
    • Ireland Ireland14€
      3-6 days
      19€
      3-5 days
      25€
      1-2 days
    • Italy Italy23€
      3-6 days
      19€
      3-5 days
      25€
      1-2 days
    • Latvia LatviaN/A16€
      3-5 days
      25€
      1-2 days
    • Lithuania LithuaniaN/A16€
      3-5 days
      25€
      1-2 days
    • Luxembourg Luxembourg13€
      3-6 days
      18€
      3-5 days
      25€
      1-2 days
    • Malta MaltaN/AN/AN/A
    • Netherlands Netherlands13€
      3-6 days
      18€
      3-5 days
      25€
      1-2 days
    • Norway NorwayN/A25€
      2-3 days
      31€
      1-2 days
    • Poland Poland13€
      3-6 days
      18€
      3-5 days
      29€
      1-2 days
    • Portugal Portugal23€¹
      3-6 days
      19€
      3-5 days
      25€
      1-2 days
    • Romania Romania14€
      3-6 days
      19€
      3-5 days
      29€
      1-2 days
    • San Marino San Marino24€
      3-6 days
      27€
      3-5 days
      32€
      1-2 days
    • Slovakia Slovakia14€
      3-6 days
      19€
      3-5 days
      29€
      1-2 days
    • Slovenia Slovenia14€
      3-6 days
      19€
      3-5 days
      29€
      1-2 days
    • Spain Spain23€²
      3-6 days
      19€
      3-5 days
      25€²
      1-2 days
    • Sweden Sweden13€
      2-3 days
      16€
      1-2 days
      23€
      1-2 days
    • Switzerland Switzerland24€
      3-6 days
      27€
      3-5 days
      31€
      1-2 days
    • Turkey TurkeyN/AN/A32€
      1-2 days
    • United Kingdom United Kingdom13€
      3-6 days
      N/A29€
      1-2 days

Shipping costs and delivery times in Finland

We use 2 shipping providers in Finland: Posti and Matkahuolto.

  • CompanyShipping methodPriceDelivery time
  • PostiDelivery to Posti outlet
    (Toimitus Postiin)
    5,90 €Usually 1-2 workdays
  • PostiDelivery to a Parcel Locker
    (Toimitus automaattiin)
    5,90 €Usually 1-2 workdays
  • PostiExpress11,90 €Usually 1-2 workdays
  • PostiHome parcel
    (Kotipaketti)
    13,90 €
    Usually 1 workday
  • MatkahuoltoNear Parcel
    (Lähellä-paketti)
    5,90 €
    Usually 1-3 workdays
  • MatkahuoltoHome Parcel
    (Kotijakelu)
    12,90 €
    Usually 1-3 workdays
  • MatkahuoltoDelivery Parcel
    (Jakopaketti)
    12,90 €
    Usually 1-3 workdays


Shipment methods explained

Posti - Delivery to Posti outlet & Delivery to Posti 

Posti will notify you when you can pick up your parcel. Pick it up when it suits you, even on weekends. The storage period is 7 days in Posti's service points and Parcel Lockers. 

Postal Parcels can be collected or sent easily with a comprehensive network consisting of over 2,700 service points, including postal outlets and Posti Parcel Lockers.

Parcels are also delivered on Saturdays to more than 500 Posti Parcel lockers and service points in the capital region and in the Turku, Tampere, Lahti, Seinäjoki, Pori, Jyväskylä, Kuopio and Oulu regions.

Posti - Home parcel

Posti will notify you when you can choose the delivery time. Option to leave delivery at the door. The delivery times vary from 9 a.m. to 9 p.m. according to the area. The delivery of the item can be tracked with the help of the tracking code we will send you after the shipment has been made.

Posti - Express

Posti will notify you when you can choose the delivery time. Option to leave delivery at the door. The delivery times vary from 9 a.m. to 9 p.m. according to the area. The delivery of the item can be tracked with the help of the tracking code we will send you after the shipment has been made.

Matkahuolto - Near parcel

Matkahuolto has nearly 2000 parcel pick-up points located in key locations for you. 82% of Finns live within 3 km and 57% within 1 km of Matkahuolto's pick-up points, the most popular of which are parcel lockers. Using a parcel locker is easy – you don't need to queue, and the lockers are also open in the evenings and on weekends.

Matkahuolto has the largest number of pick-up points offering personal service in Finland. Pick-up points include K-Markets, R-Kiosks and Matkahuolto's pick-up points and terminals.

Matkahuolto - Home parcel

Matkahuolto delivers the package in 1-3 work days to your door at the date and time agreed upon: Delivery to your door at the agreed date and time, including evenings and weekends in major cities. You will be notified of incoming parcels by text message to agree on the time of the delivery. With the recipient’s permission, consignments can also be left at the recipient’s doorstep without being signed for.

Matkahuolto - Delivery parcel

Matkahuolto delivers the package in 1-3 work days to the recipient’s door without prior agreement: Delivery to your door Mon-Fri 8-16 without prior notice. With the recipient’s permission, consignments can also be left at the recipient’s doorstep without being signed for.

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