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SINCE 2015 | 25.000+ ORDERS SHIPPED
SINCE 2015 | 25.000+ ORDERS SHIPPED

Shipping Policy

Do you ship to my country?

We are currently shipping to EU all countries and selected other countries. We are expanding to new countries all the time.

Do I need to pay taxes/duties when I receive the shipment?

For orders shipped within the EU, you don't need to pay any taxes or duties when you receive the shipment. You will pay your local VAT when you check out. To see the VAT while shopping, you'll need to register to our store or you might have seen a notification that we ship to your country and by confirming it you'll see that VAT of your country. By default the prices include 24% Finnish VAT.

For orders shipped outside the EU, the customer is responsible for paying possible import duties and any applicable taxes, including clearance and local taxes. However, you don't need to pay Finnish VAT (24%). To see pricing without VAT, you'll need to register to our store or you might have seen a notification that we ship to your country and by confirming it you'll see that VAT of your country

Do you have order tracking?

Yes - our logistics partner will send you an email after the shipment has been made with a link to the tracking site. 

Shipping costs and delivery times

Move to shipping within Finland.

Please note that shipping time is calculated in business days (Monday to Friday) and excluding the day when the parcel is shipped.

Europe

UPS pricing can be found below - click here for UPS.

  • CountryGLS
    Euro Business Parcel
    Postnord
    MyPack Home
  • Andorra Andorra49€
    5-6 days
    N/A
  • Austria Austria15€
    3-4 days
    23€
    2-6 days
  • Belgium Belgium15€
    3-4 days
    21€
    2-6 days
  • Bulgaria Bulgaria16.50€
    5-7 days
    N/A
  • Croatia Croatia16.50€
    5-7 days
    28€
    2-6 days
  • Cyprus Cyprus49€
    3-5 days
    N/A
  • Czech Republic Czech Republic15€
    3-4 days
    19€
    2-6 days
  • Denmark Denmark15€
    2-3 days
    15€
    2-6 days
  • Estonia Estonia15€
    2-3 days
    13€
    2-6 days
  • France France15€
    4-5 days
    21€
    2-6 days
  • Germany Germany15€
    3-4 days
    15€
    2-6 days
  • Greece Greece29€
    5-7 days
    N/A
  • Hungary Hungary15€
    3-4 days
    22€
    2-6 days
  • Iceland IcelandN/AN/A
  • Ireland Ireland21€
    4-6 days
    34€
    2-6 days
  • Italy Italy16.50€
    4-5 days
    31€
    2-6 days
  • Latvia Latvia15€
    2-4 days
    14€
    2-6 days
  • Lithuania Lithuania15€
    2-4 days
    14€
    2-6 days
  • Luxembourg Luxembourg15€
    3-4 days
    N/A
  • Malta Malta39€
    5-7 days
    N/A
  • Netherlands Netherlands15€
    3-4 days
    16€
    2-6 days
  • Norway Norway25€
    1-3 days
    34€
    2-6 days
  • Poland Poland15€
    4-5 days
    15€
    2-6 days
  • Portugal Portugal16.50€¹
    4-5 days
    37€
    2-6 days
  • Romania Romania15€
    4-6 days
    N/A
  • San Marino San MarinoN/A
    5-7 days
    N/A
  • Slovakia Slovakia15€
    4-5 days
    23€
    2-6 days
  • Slovenia Slovenia15€
    4-5 days
    23€
    2-6 days
  • Spain Spain16.50€²
    5-6 days
    36€
    2-6 days
  • Sweden Sweden15€
    1-3 days
    16€
    2-6 days
  • Switzerland SwitzerlandN/AN/A
  • Turkey TurkeyN/AN/A
  • United Kingdom United KingdomN/AN/A

¹ Azores and Madeira: 49€
² Balears Province, Cádiz, Ceuta, Las Palmas & Santa Cruz de Tenerife: 39€ UPS, 49€ with GLS.

UPS

  • CountryUPS - Standard
    Standard
    UPS - Express Saver
    Express Saver
  • Andorra Andorra30€
    3-5 days
    32€
    1-2 days
  • Austria Austria18€
    3-5 days
    27€
    1-2 days
  • Belgium Belgium20€
    3-5 days
    27€
    1-2 days
  • Bulgaria Bulgaria18€
    3-5 days
    29€
    1-2 days
  • Croatia Croatia18€
    3-5 days
    29€
    1-2 days
  • Cyprus CyprusN/AN/A
  • Czech Republic Czech Republic18€
    3-5 days
    29€
    1-2 days
  • Denmark Denmark18€
    2-3 days
    25€
    1-2 days
  • Estonia Estonia15€
    1-2 days
    27€
    1-2 days
  • France France18€
    3-5 days
    27€
    1-2 days
  • Germany Germany18€
    3-5 days
    27€
    1-2 days
  • Greece Greece18€
    3-5 days
    27€
    1-2 days
  • Hungary Hungary18€
    3-5 days
    29€
    1-2 days
  • Iceland IcelandN/A47€
    2-4 days
  • Ireland Ireland18€
    3-5 days
    27€
    1-2 days
  • Italy Italy18€
    3-5 days
    27€
    1-2 days
  • Latvia Latvia15€
    3-5 days
    27€
    1-2 days
  • Lithuania Lithuania15€
    3-5 days
    27€
    1-2 days
  • Luxembourg Luxembourg18€
    3-5 days
    27€
    1-2 days
  • Malta MaltaN/A29€
    1-2 days
  • Netherlands Netherlands18€
    3-5 days
    27€
    1-2 days
  • Norway Norway29€
    2-3 days
    31€
    1-2 days
  • Poland Poland18€
    3-5 days
    29€
    1-2 days
  • Portugal Portugal18€
    3-5 days
    27€
    1-2 days
  • Romania Romania18€
    3-5 days
    29€
    1-2 days
  • San Marino San Marino30€
    3-5 days
    32€
    1-2 days
  • Slovakia Slovakia18€
    3-5 days
    29€
    1-2 days
  • Slovenia Slovenia18€
    3-5 days
    29€
    1-2 days
  • Spain Spain18€
    3-5 days
    27€²
    1-2 days
  • Sweden Sweden18€
    1-2 days
    25€
    1-2 days
  • Switzerland Switzerland30€
    3-5 days
    31€
    1-2 days
  • Turkey TurkeyN/A32€
    1-2 days
  • United Kingdom United Kingdom29€
    3-6 days
    49€
    1-2 days

North America

Please note: An extra fee of 30€ is added above the pricing when the item ordered is of larger size such as shoes, backpacks, travel bags, etc.

Please note 2: UPS shipping times here are just estimates. To get more detailed delivery time, go to this calculator: https://wwwapps.ups.com/ctc/request?loc=en_UK&appId=fctc, Ship From details are: 1) Country = Finland, 2) Postal Code = 21200 & 3) City = Raisio.

  • CountryUPS
    Express Saver
  • Canada Canada40€
    2-5 days
  • Mexico Mexico40€
    2-5 days
  • United States United States40€
    2-5 days

South America

Please note: An extra fee of 30€ is added above the pricing when the item ordered is of larger size such as shoes, backpacks, travel bags, etc.

Please note 2: UPS shipping times here are just estimates. To get more detailed delivery time, go to this calculator: https://wwwapps.ups.com/ctc/request?loc=en_UK&appId=fctc, Ship From details are: 1) Country = Finland, 2) Postal Code = 21200 & 3) City = Raisio.

  • CountryUPS
    Express Saver
  • Argentina Argentina49€
    2-10 days
  • Brazil Brazil49€
    2-10 days
  • Chile Chile49€
    2-10 days
  • Uruguay Uruguay49€
    2-10 days

Africa

Please note: An extra fee of 30€ is added above the pricing when the item ordered is of larger size such as shoes, backpacks, travel bags, etc.

Please note 2: UPS shipping times here are just estimates. To get more detailed delivery time, go to this calculator: https://wwwapps.ups.com/ctc/request?loc=en_UK&appId=fctc, Ship From details are: 1) Country = Finland, 2) Postal Code = 21200 & 3) City = Raisio.

  • CountryUPS
    Express Saver
  • South Africa South Africa49€
    2-7 days

Asia

Please note: An extra fee of 30€ is added above the pricing when the item ordered is of larger size such as shoes, backpacks, travel bags, etc.

Please note 2: UPS shipping times here are just estimates. To get more detailed delivery time, go to this calculator: https://wwwapps.ups.com/ctc/request?loc=en_UK&appId=fctc, Ship From details are: 1) Country = Finland, 2) Postal Code = 21200 & 3) City = Raisio.

  • CountryUPS
    Express Saver
  • Bahrain Bahrain49€
    2-10 days
  • Israel Israel49€
    2-10 days
  • Japan Japan47€
    2-10 days
  • Malaysia Malaysia47€
    2-10 days
  • Qatar Qatar49€
    2-10 days
  • Saudi Arabia Saudi Arabia49€
    2-10 days
  • Singapore Singapore47€
    2-10 days
  • South Korea South Korea47€
    2-10 days
  • Taiwan Taiwan47€
    2-10 days
  • United Arab Emirates United Arab Emirates49€
    2-10 days

Oceania

Please note: An extra fee of 30€ is added above the pricing when the item ordered is of larger size such as shoes, backpacks, travel bags, etc.

Please note 2: UPS shipping times here are just estimates. To get more detailed delivery time, go to this calculator: https://wwwapps.ups.com/ctc/request?loc=en_UK&appId=fctc, Ship From details are: 1) Country = Finland, 2) Postal Code = 21200 & 3) City = Raisio.

  • CountryUPS
    Express Saver
  • Australia Australia47€
    2-10 days
  • New Zealand New Zealand49€
    2-10 days

Shipping costs and delivery times in Finland

We use 2 shipping providers in Finland: Posti and Matkahuolto.

  • CompanyShipping methodPriceDelivery time
  • PostiDelivery to Posti outlet
    (Toimitus Postiin)
    6,90 €Usually 1-2 workdays
  • PostiDelivery to a Parcel Locker
    (Toimitus automaattiin)
    6,90 €Usually 1-2 workdays
  • PostiExpress13,90 €Usually 1-2 workdays
  • PostiHome parcel
    (Kotipaketti)
    14,90 €
    Usually 1 workday
  • MatkahuoltoNear Parcel
    (Lähellä-paketti)
    5,90 €
    Usually 1-3 workdays
  • MatkahuoltoHome Parcel
    (Kotijakelu)
    14,90 €
    Usually 1-3 workdays
  • MatkahuoltoDelivery Parcel
    (Jakopaketti)
    12,90 €
    Usually 1-3 workdays


Shipment methods explained

Posti - Delivery to Posti outlet & Delivery to Posti 

Posti will notify you when you can pick up your parcel. Pick it up when it suits you, even on weekends. The storage period is 7 days in Posti's service points and Parcel Lockers. 

Postal Parcels can be collected or sent easily with a comprehensive network consisting of over 2,700 service points, including postal outlets and Posti Parcel Lockers.

Parcels are also delivered on Saturdays to more than 500 Posti Parcel lockers and service points in the capital region and in the Turku, Tampere, Lahti, Seinäjoki, Pori, Jyväskylä, Kuopio and Oulu regions.

Posti - Home parcel

Posti will notify you when you can choose the delivery time. Option to leave delivery at the door. The delivery times vary from 9 a.m. to 9 p.m. according to the area. The delivery of the item can be tracked with the help of the tracking code we will send you after the shipment has been made.

Posti - Express

Posti will notify you when you can choose the delivery time. Option to leave delivery at the door. The delivery times vary from 9 a.m. to 9 p.m. according to the area. The delivery of the item can be tracked with the help of the tracking code we will send you after the shipment has been made.

Matkahuolto - Near parcel

Matkahuolto has nearly 2000 parcel pick-up points located in key locations for you. 82% of Finns live within 3 km and 57% within 1 km of Matkahuolto's pick-up points, the most popular of which are parcel lockers. Using a parcel locker is easy – you don't need to queue, and the lockers are also open in the evenings and on weekends.

Matkahuolto has the largest number of pick-up points offering personal service in Finland. Pick-up points include K-Markets, R-Kiosks and Matkahuolto's pick-up points and terminals.

Matkahuolto - Home parcel

Matkahuolto delivers the package in 1-3 work days to your door at the date and time agreed upon: Delivery to your door at the agreed date and time, including evenings and weekends in major cities. You will be notified of incoming parcels by text message to agree on the time of the delivery. With the recipient’s permission, consignments can also be left at the recipient’s doorstep without being signed for.

Matkahuolto - Delivery parcel

Matkahuolto delivers the package in 1-3 work days to the recipient’s door without prior agreement: Delivery to your door Mon-Fri 8-16 without prior notice. With the recipient’s permission, consignments can also be left at the recipient’s doorstep without being signed for.